1. Information We Collect

We may collect personal and non-personal information when you interact with our website or services, including:

Personal Information

• Name
• Email address
• Phone number
• Practice information
• Billing details
• Login credentials

Patient Information

When using certain tools or services provided by MyPractice Care, healthcare practices may submit patient-related information through secure forms, portals, appointment scheduling systems, or communication tools.

This information may include:

• Patient names
• Contact information
• Appointment details
• Other Protected Health Information (PHI)

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Build and manage healthcare websites
• Process consultations and demo requests
• Improve patient engagement tools
• Communicate with users and clients
• Monitor website performance and analytics
• Ensure platform security and compliance
• Deliver customer support

We do not sell or rent your personal or patient information to third parties.

3. HIPAA Compliance & Business Associate Agreements (BAA)

MyPractice Care understands the importance of protecting Protected Health Information (PHI). We implement administrative, technical, and physical safeguards designed to help maintain HIPAA compliance for services involving patient data.

For eligible services where PHI may be processed, stored, or transmitted, MyPractice Care may enter into a Business Associate Agreement (BAA) with healthcare providers as required under HIPAA regulations.

Our security measures may include:

• Secure data transmission
• Encrypted communication
• Access controls and authentication
• Secure hosting environments
• Restricted data access

Healthcare providers remain responsible for ensuring their own compliance obligations and proper use of our platform.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and optimize performance.

Cookies may help us:

• Remember user preferences
• Monitor website analytics
• Improve marketing campaigns
• Enhance website functionality

You can disable cookies through your browser settings, though some features of the website may not function properly.

5. Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect data, no online platform or electronic storage method can be guaranteed 100% secure.

6. Third-Party Services

Our services may integrate with third-party tools or platforms, including:

• Analytics providers
• Payment processors
• Communication tools
• Social media platforms

These third parties may have their own privacy policies governing the use of your information.

7. Data Retention

We retain information only as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

8. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of data
• Opt out of marketing communications

To make a request, please contact us using the information below.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

MyPractice Care may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us:

support@mypracticecare.com
www.mypracticecare.com